Archive for the ‘Communication’ category

Stephen Covey wrote The Seven Habits of Highly Effective People,  arguably one of the most influential business and self-help books in 1989. Since then the Seven Habit model of management and leadership has become a must read book for all who aspire to be better at what they do, be it managing a team or leading a business or simply running their life more effectively. Covey argues that any effective self-help programme must begin with an “inside-out” approach, rather than looking at our problems “being out there”. We must start by examining our own character, our own thinking, behaviour and motives.

» Read more: The Seven Habits of Highly Effective People

Do you struggle to say no to requests for your time?

Do you drop whatever you’re doing to help others despite having deadlines?

If the answer to the two questions above was yes, then you will probably benefit from these approaches for saying No more effectively.

» Read more: Being Assertive: Approaches for saying No….

I saw the photo and story below shared by a friend on Facebook a couple of months ago and thought that it was such a brilliant way of getting the message across about the damage that we can cause our fellow human-beings when we bully someone. It is so simple and effective that I want to share it with you here.

» Read more: Bullying – A lesson for us all?

Do you enjoy giving presentations or doing 60 second introductions at networking events? If your response is no, you’re not alone!

» Read more: Powerful Presentation Delivery Tips #1

The ABCD of Trust

Trust is something that I hold in very high regard, indeed I would say it is crucial to me and the relationships that I have. I need to feel that I’m trusted and I need to feel that I can trust, be that an individual, a team or an organisation.
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I’m sure like me that you’ve walked away from many deals, purchases, sales because of a lack of trust in the person that you’re talking too. Sometimes you are quite clear as to your reasons why, at other times there is just ‘something’ that you can’t quite identify.

‘ » Read more: TRUST The foundation for effective relationships

In a previous blog entry (Performance Management – Managers need to be role models) I discussed the significance and importance of Performance Management in a team or organisation and, in particular, looking at the role of the leader or manager in doing so. But what are the consequences of not addressing performance issues that arise, how might this lack of action impact on the other team members or individuals around them? How might it begin to impact on the team, the company and your customers for example? Here are some ideas to consider;

   » Read more: Performance Management – The impact of not addressing issues

I posted the following list in a discussion forum on LinkedIn.

The original question was;

What are the 5 most powerful things you do to engage someone to make a change?

» Read more: What are the 5 Most Powerful things you do to engage someone to make a change?

Some simple tips for using email

A simple list of Do’s and Don’ts that might come in handy when using email as a communication tool.

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» Read more: Email – Do’s and Don’ts

Here is a list of top tips to help you when managing change and transition either in your personal life or your professional life;

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» Read more: Top Tips for managing change and transition

As many of us use email on a very regular basis for our business I thought that it might be useful to provide some Business Email Communication tips to consider when writing them.

So….. here is a simple way to make sure that when you’re writing emails to anyone that it has the IMPACT that you want it to have;

» Read more: Business Email Communication Tips