Email – Do’s and Don’ts

Some simple tips for using email

A simple list of Do’s and Don’ts that might come in handy when using email as a communication tool.

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• Do re-read your message before you send it.

• Do use the phone or go and see people if at all possible.

• Do get some training.

• Do let people know if they send emails you do not need.

• Don’t use email to cover your back.

• Don’t send messages that are hard to understand.

• Don’t send emails unless you know they are of value.

• Don’t reply to an angry email – pick up the phone.

• Don’t be abusive in an email.

• Don’t cry wolf and mark an email urgent – when it isn’t.

Email skills training is one of many management skills programmes that we can help you with, either individually or for your company. To discuss how we might be able to help why
not give us a call on 07702 110676 or email us at [email protected] for a no obligations exploration of your needs.

Martin Smith Learning and Development Ltd is a specialist consultancy working with leaders at all levels to improve their relationships with the people that they interact with both internally and externally to the company. We work with organisations, teams and individuals to identify how they can get the best from their people. We have experience spanning diverse industries and encompassing sectors such as engineering, design, customer service, finance, supply chain, sales and procurement.

To discuss how Martin Smith Learning and Development Ltd can help you and your business please contact us;

Phone; 07702110676,      Email; [email protected]     Web; www.martin-smith.biz

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