Posts Tagged ‘Communication’

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class="post-2880 post type-post status-publish format-standard hentry category-building-trust category-business-development category-communication category-customer-relationships category-leadership category-management category-networking tag-business tag-communication tag-customer tag-development tag-future-leaders tag-relationships tag-success">

Five ways to be better at Customer Relationships

February 27th, 2018

How to build better Customer Relationships

 

I was asked to take part in a panel discussion recently where the key theme was “Being Better at Business”. My focus for the session was how to be better at Customer Relationships. It was a subject that caught the imagination of the participants at the time so I thought that it would be worth creating a blog post on the same subject.

So here goes; 5 Ways to be better at Customer Relationships;

» Read more: Five ways to be better at Customer Relationships

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The art of Networking – connecting with people

May 11th, 2016

NetworkingNetworking is mostly about connecting with people and building effective relationships with them and since any business is reliant on connecting with people, even on-line businesses, this is a crucial subject for any entrepreneur and business owner to focus on.

If you’re short on time to read the full article, here’s some tips to help you get the most out of your next networking opportunity;

» Read more: The art of Networking – connecting with people

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Emotional Intelligence and what it can mean for you

April 8th, 2016

Emotional Intelligence and you

Emotional intelligence (EI) is our ability to understand and manage emotions in ourselves and in others. EI is a major factor in your personal and professional perceptions and interactions and is now becoming a more preferred method for evaluating employee credentials than simply looking at their IQ.

» Read more: Emotional Intelligence and what it can mean for you

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What Executive Coaching can do for you

October 1st, 2014

 

Leader1In today’s competitive markets, business executive are put under an increasing amount of pressure. With so many key responsibilities and areas to manage, it leaves them with very little time and energy to devote to developing themselves as leaders and creating best management practices.

Something that is becoming increasingly more popular as a way of allowing individuals to take the step towards bettering themselves and their companies is executive coaching. Here we will provide an explanation of executive coaching and what it can do for you as a leader.

 

 

» Read more: What Executive Coaching can do for you

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Leadership Lessons from Route 66 (Pt 2)

October 4th, 2013

Management & Leadership Development in SussexThis second of two blog entries about some leadership lessons that I drew from a trip across America via Route 66 earlier this year.

If you missed the first instalment you can catch-up with it here.

 

We we’re lucky enough to travel the whole Route from Chicago, Illinois to Los Angeles, California. It had been an ambition for a while and we wanted to do it the proper way, on a Harley Davidson motorcycle. We made the trip as part of a group in an organised tour run by Eaglerider in the USA.

 

So how did I draw Leadership lessons out of this experience you may well ask? Well, being a management trainer and coach I try to look for learning in everything that I do and everywhere that I go. Our Route 66 experience was literally ‘littered’ with them, from the people that have helped the Route to survive and prosper, and the people who fought and in some cases continue to fight to have their town, city or attraction listed as a Route 66 Historic monument. However it is our guides and support teams on our journey that I want to focus on today for they were truly inspirational. So what did I learn?

» Read more: Leadership Lessons from Route 66 (Pt 2)

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20 more tips for Time Management

April 8th, 2013

TimeFurther to our earlier posting 20 Tips for Managing Time, Here are 20 more tips to help you be more effective in the way that you plan you day, week, month year.

 

TiMe Management is one of those topics that we can all find difficult to address at times. Am I perfect at managing my time or planning my day, no I’m not, but I do use the tools and tips below to help plan my day and manage my time more effectively. The key to changing most behaviour is awareness, so be aware of when you’re not effectively using your time, and then do something about it!

 

So to help you, pure and simple here is a list of 20 tips for managing time and setting yourself up for a productive day.

 

» Read more: 20 more tips for Time Management

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The Seven Habits of Highly Effective People

March 8th, 2013

Stephen CoveyStephen Covey wrote The Seven Habits of Highly Effective People,  arguably one of the most influential business and self-help books in 1989. Since then the Seven Habit model of management and leadership has become a must read book for all who aspire to be better at what they do, be it managing a team or leading a business or simply running their life more effectively. Covey argues that any effective self-help programme must begin with an “inside-out” approach, rather than looking at our problems “being out there”. We must start by examining our own character, our own thinking, behaviour and motives.

» Read more: The Seven Habits of Highly Effective People

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Being Assertive: Approaches for saying No….

November 28th, 2012

Do you struggle to say no to requests for your time?

Do you drop whatever you’re doing to help others despite having deadlines?

 

If the answer to the two questions above was yes, then you will probably benefit from these approaches for saying No more effectively.

» Read more: Being Assertive: Approaches for saying No….

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Bullying – A lesson for us all?

October 4th, 2012

I saw the photo and story below shared by a friend on Facebook a couple of months ago and thought that it was such a brilliant way of getting the message across about the damage that we can cause our fellow human-beings when we bully someone. It is so simple and effective that I want to share it with you here.

» Read more: Bullying – A lesson for us all?

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Powerful Presentation Delivery Tips #1

October 2nd, 2012

Do you enjoy giving presentations or doing 60 second introductions at networking events? If your response is no, you’re not alone!

» Read more: Powerful Presentation Delivery Tips #1