Posts Tagged ‘performance’

Sales Training should be seen as a reward, not a punishment

October 4th, 2019

Does your sales team need a service?

By David Foster, Sales Trainer and Coach


So, lets start off with a bit of an analogy, for instance the purchase of a new car… Sales Training as a reward. Team leader handshaking employee congratulating with


You spend some money (maybe a lot) and invest in a car to help you do your job. I expect, like me that you want and need to keep it running well by keeping it serviced and maintained. If you don’t maintain it, it could well let you down, usually at a crucial time: Perhaps that first visit to a potential big new client that you’ve been chasing for ages! Anyway, you don’t want it to let you down at a crucial time so you keep it maintained, serviced and updated (these days with the latest software) to keep it running smoothly and efficiently.


So, if your car needs to support you and helps you do your job.. what about your sales team? What maintenance or support do you provide for them? Do they need a service or an update?

» Read more: Sales Training should be seen as a reward, not a punishment

Leadership Lessons from Route 66 (Pt. 1)

September 27th, 2013

Leadership Lessons

This blog entry is based around some leadership lessons that I drew from a trip across America via Route 66 earlier this year. We travelled the whole Route from Chicago, Illinois to Los Angeles, California. It had been an ambition for a while and we wanted to do it the proper way, on a Harley Davidson motorcycle. We made the trip as part of a group in an organised tour run by Eaglerider in the USA.


This is a two part blog with 5 Leadership lessons in each one. The second one can be found here.


» Read more: Leadership Lessons from Route 66 (Pt. 1)

Neuroscience – Mind Blown

May 9th, 2013

I have a particular fascination for Neuroscience and understanding how the brain impacts on our behaviours, so this info graphic caught my eye the other day and I thought that I’d share it with you on my blog. It’s fundamentally a simplified and exploded view of the human brain detailing which parts of the brain controls which parts of the body as well as our emotional response to events that we encounter.

» Read more: Neuroscience – Mind Blown

The Seven Habits of Highly Effective People

March 8th, 2013

Stephen CoveyStephen Covey wrote The Seven Habits of Highly Effective People,  arguably one of the most influential business and self-help books in 1989. Since then the Seven Habit model of management and leadership has become a must read book for all who aspire to be better at what they do, be it managing a team or leading a business or simply running their life more effectively. Covey argues that any effective self-help programme must begin with an “inside-out” approach, rather than looking at our problems “being out there”. We must start by examining our own character, our own thinking, behaviour and motives.

» Read more: The Seven Habits of Highly Effective People

Bullying – A lesson for us all?

October 4th, 2012

I saw the photo and story below shared by a friend on Facebook a couple of months ago and thought that it was such a brilliant way of getting the message across about the damage that we can cause our fellow human-beings when we bully someone. It is so simple and effective that I want to share it with you here.

» Read more: Bullying – A lesson for us all?

Performance Management – The impact of not addressing issues

March 29th, 2011

PM - The impact of not addressing issues




In a previous blog entry (Performance Management – Managers need to be role models) I discussed the significance and importance of Performance Management in a team or organisation and, in particular, looking at the role of the leader or manager in doing so. But what are the consequences of not addressing performance issues that arise, how might this lack of action impact on the other team members or individuals around them? How might it begin to impact on the team, the company and your customers for example? Here are some ideas to consider;

   » Read more: Performance Management – The impact of not addressing issues

Top Tips for managing change and transition

January 21st, 2011

Here is a list of top tips to help you when managing change and transition either in your personal life or your professional life;

» Read more: Top Tips for managing change and transition

Challenging Negative Behaviour

July 13th, 2010

Challenging negative behaviour

It is always difficult to tackle negative behaviour in a positive way that corrects the issue without causing resentment and / or damage to the relationship.

The BIFF model is one of the simplest and most effective ways of guiding your approach to the situation that I have come across.

» Read more: Challenging Negative Behaviour

A New Manager ……….

July 12th, 2010

I was having a conversation with a friend of mine yesterday who was telling me about a new Manager within their organisation. Following a re-structure this person has been appointed to the newly created role of Area Manager and is responsible for 2 or 3 teams spread across a geographical area.

The story continued in that the new Area Manager has now been in position for approximately 5 weeks and to date there has been no contact with their new team(s) either individually or collectively. It appears that the only way to get to meet with the new manager is to phone them direct and ask for an appointment in their diary.

» Read more: A New Manager ……….

Characteristics of Ineffective Teams

July 8th, 2010

Ineffective teamsFollowing on from my previous posting about Successful Teams, I got to thinking about teams that are not so successful. Luckily for me I have not worked in any that I would call truly ineffective teams but I have worked in one or two that could be described as dysfunctional on occasion!


Anyway it got me thinking about what particular Characteristics you would be likely to see in an Ineffective Team. I came up with the following;

» Read more: Characteristics of Ineffective Teams