Archive for the ‘Building Trust’ category
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class="post-2880 post type-post status-publish format-standard hentry category-building-trust category-business-development category-communication category-customer-relationships category-leadership category-management category-networking tag-business tag-communication tag-customer tag-development tag-future-leaders tag-relationships tag-success">
February 27th, 2018
How to build better Customer Relationships
I was asked to take part in a panel discussion recently where the key theme was “Being Better at Business”. My focus for the session was how to be better at Customer Relationships. It was a subject that caught the imagination of the participants at the time so I thought that it would be worth creating a blog post on the same subject.
So here goes; 5 Ways to be better at Customer Relationships;
» Read more: Five ways to be better at Customer Relationships
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class="post-2798 post type-post status-publish format-standard hentry category-building-trust category-business-development category-communication category-general category-leadership category-networking category-presenting tag-acceptance tag-business-development tag-communication tag-effective tag-engagement tag-listening tag-networking tag-people tag-persona tag-top-tips tag-trust">
May 11th, 2016
Networking is mostly about connecting with people and building effective relationships with them and since any business is reliant on connecting with people, even on-line businesses, this is a crucial subject for any entrepreneur and business owner to focus on.
If you’re short on time to read the full article, here’s some tips to help you get the most out of your next networking opportunity;
» Read more: The art of Networking – connecting with people
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class="post-2815 post type-post status-publish format-standard hentry category-building-trust category-communication category-general category-leadership category-management category-supervising category-teams category-working-together tag-better-relationships tag-communication tag-giving-feedback tag-individuals tag-leadership tag-management tag-teams">
April 8th, 2016
Emotional Intelligence and you
Emotional intelligence (EI) is our ability to understand and manage emotions in ourselves and in others. EI is a major factor in your personal and professional perceptions and interactions and is now becoming a more preferred method for evaluating employee credentials than simply looking at their IQ.
» Read more: Emotional Intelligence and what it can mean for you
I was having a conversation with a friend of mine yesterday who was telling me about a new Manager within their organisation. Following a re-structure this person has been appointed to the newly created role of Area Manager and is responsible for 2 or 3 teams spread across a geographical area.
The story continued in that the new Area Manager has now been in position for approximately 5 weeks and to date there has been no contact with their new team(s) either individually or collectively. It appears that the only way to get to meet with the new manager is to phone them direct and ask for an appointment in their diary.
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» Read more: A New Manager ……….
