Posts Tagged ‘Development’

How to build better Customer Relationships

I was asked to take part in a panel discussion recently where the key theme was “Being Better at Business”. My focus for the session was how to be better at Customer Relationships. It was a subject that caught the imagination of the participants at the time so I thought that it would be worth creating a blog post on the same subject.

So here goes; 5 Ways to be better at Customer Relationships;

» Read more: Five ways to be better at Customer Relationships

Over the last few years executive coaching has enjoyed growing popularity in the world of staff development. It’s no-longer viewed as solely the domain of senior management or simply for staff requiring remedial development (“to get them back on-track”). It is becoming regarded as an essential tool for developing both existing managers and new ‘high potential’ staff alike.

However, despite this growing popularity, many common misconceptions still exist. These mainly revolve around the nature of the work that executive coaches do and the results they’re expected to achieve.

» Read more: Executive coaching: Common Misconceptions

I have a particular fascination for Neuroscience and understanding how the brain impacts on our behaviours, so this info graphic caught my eye the other day and I thought that I’d share it with you on my blog. It’s fundamentally a simplified and exploded view of the human brain detailing which parts of the brain controls which parts of the body as well as our emotional response to events that we encounter.

» Read more: Neuroscience – Mind Blown