Posts Tagged ‘Customer Care’

Sales Training should be seen as a reward, not a punishment

October 4th, 2019

Does your sales team need a service?

By David Foster, Sales Trainer and Coach

 

So, lets start off with a bit of an analogy, for instance the purchase of a new car… Sales Training as a reward. Team leader handshaking employee congratulating with

 

You spend some money (maybe a lot) and invest in a car to help you do your job. I expect, like me that you want and need to keep it running well by keeping it serviced and maintained. If you don’t maintain it, it could well let you down, usually at a crucial time: Perhaps that first visit to a potential big new client that you’ve been chasing for ages! Anyway, you don’t want it to let you down at a crucial time so you keep it maintained, serviced and updated (these days with the latest software) to keep it running smoothly and efficiently.

 

So, if your car needs to support you and helps you do your job.. what about your sales team? What maintenance or support do you provide for them? Do they need a service or an update?

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