Archive for the ‘General’ category

Performance Management – The impact of not addressing issues

March 29th, 2011

In a previous blog entry (Performance Management – Managers need to be role models) I discussed the significance and importance of Managing Performance in a team or organisation and, in particular, looking at the role of the leader or manager in doing so. But what are the consequences of not addressing performance issues that arise, how might this lack of action impact on the other team members or individuals around them? How might it begin to impact on the team, the company, your customers for example? Here are some ideas to consider;

   » Read more: Performance Management – The impact of not addressing issues

What are the 5 Most Powerful things you do to engage someone to make a change?

March 3rd, 2011

I posted the following list in a discussion forum on LinkedIn.

The original question was;

What are the 5 most powerful things you do to engage someone to make a change?

 

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Email Use – Do’s and Don’ts

January 26th, 2011

A simple list of Do’s and Don’ts that might come in handy when using email as a communication tool.

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7 Principles for Leaders in Managing Transition

January 24th, 2011

 A simple checklist that will be useful for any leaders or managers who are currently taking their organisation or team through change.

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Top Tips for managing change and transition

January 21st, 2011

Here is a list of top tips to help you manage change and transition either in your personal life or your professional life;

 

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Email Communication Tips

January 19th, 2011

As many of us use email on a very regular basis I thought that it might be useful to provide some guidance to consider when writing them.

So….. when writing emails to anyone make sure that it has the IMPACT that you want it to have;

  » Read more: Email Communication Tips

Performance Management – Managers need to be role models

September 16th, 2010

I caught up with my friend the other day, the one who told me of the new team leader who had got off to a shaky start with her team (See my previous blogs post: A New Manager). Well, it transpires that this new team leader is also not that understanding when it comes to Performance Management either. It seems that she still has some way to go in her development as a manager!

Now, in my experience, all leaders and managers, but especially senior ones should ‘be’ what they expect their staff to ‘be’. In other words they should be role models of the behaviour and skills that they want their staff to demonstrate and use. Now, presumably the performance of your staff and company are interlinked (they have been in all the organisations that I have worked in) and thus there is an intrinsic need to achieve the best performance that you can from your team. It follows therefore that if you want your managers to support and improve their staff performance, you should be using and demonstrating that same behaviour when you work with them.

  

» Read more: Performance Management – Managers need to be role models

Evaluating Meetings – Meeting Nightmares!

July 23rd, 2010

Meetings seem to have been a hot topic of conversation on the web this week with quite a few comments on Twitter and then on Training Zone http://bit.ly/bjqsqk. All this chatter got me thinking about some of the meetings that I had been in that had been well run and then some of the meetings that had ‘lost there way’ and not been very successful at all.

» Read more: Evaluating Meetings – Meeting Nightmares!

Challenging Negative Behaviour

July 13th, 2010

It is always difficult to tackle negative behaviour in a positive way that corrects the issue without causing resentment and / or damage to the relationship.

The BIFF model is one of the simplest and most effective ways of guiding your approach to the situation that I have come across.

» Read more: Challenging Negative Behaviour

Welcome to my blog

June 18th, 2010

Hi, I’m Martin Smith (@trainlearnlead on Twitter) – Welcome to my blog.

Blogging is a new adventure for me so I’ll be learning as I go along which is good as that is one of my philosophies of life. I hope that you will come along and enjoy the journey with me, for however long you can stay. » Read more: Welcome to my blog