Archive for the ‘Communication’ category

Being Assertive: Approaches for saying No….

November 28th, 2012

Do you struggle to say no to requests for your time?

Do you drop whatever you’re doing to help others despite having deadlines?

 

If the answer to the two questions above was yes, then you will probably benefit from these approaches for saying No more effectively.

» Read more: Being Assertive: Approaches for saying No….

Bullying – A lesson for us all?

October 4th, 2012

I saw the photo and story below shared by a friend on Facebook a couple of months ago and thought that it was such a brilliant way of getting the message across about the damage that we can cause our fellow human-beings when we bully someone. It is so simple and effective that I want to share it with you here.

» Read more: Bullying – A lesson for us all?

Powerful Presentation Delivery Tips #1

October 2nd, 2012

Do you enjoy giving presentations or doing 60 second introductions at networking events? If your response is no, you’re not alone!

» Read more: Powerful Presentation Delivery Tips #1

You have a terrible memory! (If that’s what you choose to believe!)

August 14th, 2012

A guest blog by Ross Page

 

In a recent survey we conducted on LinkedIn and another for a convention I was booked to speak at, I posed the question:

‘If you suddenly had a better MEMORY, what are THREE things that you would like to be better at REMEMBERING?

Seems that the most common answer to this question, anywhere I ask it is: Names

But… it’s no use. You’ll never be any good at names…..

 

» Read more: You have a terrible memory! (If that’s what you choose to believe!)

TRUST The foundation for effective relationships

July 16th, 2012

The ABCD of Trust

Trust is something that I hold in very high regard, indeed I would say it is crucial to me and the relationships that I have. I need to feel that I’m trusted and I need to feel that I can trust, be that an individual, a team or an organisation.

I’m sure like me that you’ve walked away from many deals, purchases, sales because of a lack of trust in the person that you’re talking too. Sometimes you are quite clear as to your reasons why, at other times there is just ‘something’ that you can’t quite identify.

» Read more: TRUST The foundation for effective relationships

Performance Management – The impact of not addressing issues

March 29th, 2011

PM - The impact of not addressing issues

 

 

 

In a previous blog entry (Performance Management – Managers need to be role models) I discussed the significance and importance of Performance Management in a team or organisation and, in particular, looking at the role of the leader or manager in doing so. But what are the consequences of not addressing performance issues that arise, how might this lack of action impact on the other team members or individuals around them? How might it begin to impact on the team, the company and your customers for example? Here are some ideas to consider;

   » Read more: Performance Management – The impact of not addressing issues

What are the 5 Most Powerful things you do to engage someone to make a change?

March 3rd, 2011

I posted the following list in a discussion forum on LinkedIn.

The original question was;

What are the 5 most powerful things you do to engage someone to make a change?

 

» Read more: What are the 5 Most Powerful things you do to engage someone to make a change?

Email – Do’s and Don’ts

January 26th, 2011

Some simple tips for using emailSome tips to help you get the best out of emails and avoid some of the pitfalls

 

A simple list of Do’s and Don’ts that might come in handy when using email as a communication tool.

» Read more: Email – Do’s and Don’ts

Top Tips for managing change and transition

January 21st, 2011

Here is a list of top tips to help you when managing change and transition either in your personal life or your professional life;

» Read more: Top Tips for managing change and transition

Business Email Communication Tips

January 19th, 2011

As many of us use email on a very regular basis for our business I thought that it might be useful to provide some Business Email Communication tips to consider when writing them.

So….. here is a simple way to make sure that when you’re writing emails to anyone that it has the IMPACT that you want it to have;

» Read more: Business Email Communication Tips