Emotional Intelligence and you
Emotional intelligence (EI) is our ability to understand and manage emotions in ourselves and in others. EI is a major factor in your personal and professional perceptions and interactions and is now becoming a more preferred method for evaluating employee credentials than simply looking at their IQ.
It is thought that emotional intelligence may be responsible for up to 58% of variations in professional and personal success factors. Better work relationships develop in those individuals who possess a higher EI. These people also tend to make more effective leaders and communicators.
The University of Maryland and Robert H. Smith School of Business developed this infographic studying EI, and how it can be used in the hiring process.
Find out more about the University of Maryland’s Online MBA Program here
Martin Smith Learning and Development Ltd is a management training company working with business leaders at all levels to help them develop their communication and management skills. I work with organisations, teams and individuals to identify how they can get the best from their people. I have experience spanning diverse industries and encompassing sectors such as engineering, design, customer service, finance, supply chain, sales and procurement.
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